At Real2Tech, we prioritize customer satisfaction by offering high-quality digital programming tools. As all products are digital, the following policies apply:
Eligibility for Refunds
Refunds may be granted under these circumstances:
- Technical Issues: If the downloaded product is corrupted or unusable and cannot be replaced.
- Wrong Product: If the product delivered is incorrect or significantly different from its description.
Non-Refundable Situations
- Change of Mind: Refunds are not provided for a change of mind after purchase.
- Misunderstood Product Details: Refunds will not be issued if the product features were misunderstood. Clear details are provided on each product page.
Refund Request Process
- Submit your order confirmation details.
- Describe the issue thoroughly, with supporting evidence if possible.
Processing Time
Refund requests are evaluated within 7 business days, and refunds are processed within 7–10 business days once approved.
By purchasing from Real2Tech, you acknowledge and accept these terms.